Irrespective of all the great features QuickBooks offers to its wide client base all across the world, the users counter various software bugs which hamper their productivity leading to downtimes. Whenever the error “QuickBooks has stopped working” appears on the user’s PC, it usually means that the computer is generally running into issues associated with the QuickBooks Desktop application. However, many said reasons make the user run into such issues, but the most common one is the QBWUSER.INI file is omit or impair among the QuickBooks installation files. Although, you will explore more of its possible causes and its possible remedies to fix the given error, which is all stated in the further topics of the blog.
While, “QuickBooks has stopped working” an error code erects anytime while the user is working within QuickBooks, and it can fixed using certain appropriate methods. Nevertheless, if you have a relevant query, you may call on the toll-free number +1-855-856-0042 for more assistance.
Reasons to trigger the error “QuickBooks has stopped working”
- A QuickBooks installation file named ‘QBWUSER.INI’ is omitted or impaired which is freezing the application and eventually causing the above error.
- The company file user is trying to access within the QuickBooks application is having its name exceeding the length of letters or characters supported.
- The hard drive of the user’s PC has been infected with malicious attacks resultantly leaving it corrupt.
- The QuickBooks installation has been affected negatively or the application is not completely installed.
Preventive Methods to eradicate the error “QuickBooks has stopped working”
Solution: Look for and fix the QBWUSER.INI file by making changes to its name
- First, you need to close the ‘QuickBooks’ program.
- Navigate to the desktop.
- Make use of Windows Explorer to visit the path where the QuickBooks file ‘QBWUSER.INI’ is located. The usual path to access the path is given below-
- Users[user’s name]AppDataLocalIntuitQuickBooks[year].
- Once the ‘QBWUSER.INI’ file is in view, right-click on it and choose the option ‘Rename’ among others from the drop-down menu.
- Make changes to its name by including ‘.OLD’ as a suffix to the file name, such as, ‘QBWUSER.INI.OLD’.
- You are required to also make changes to another file named ‘EntitlementDataStore.ecml’ by following the next steps.
- In Windows Explorer, paste any one of these paths-
- In the folder, locate file ‘EntitementDataStore’ and select ‘Delete’ by right-clicking on it.
- When prompted, choose ‘Yes’ to confirm.
- Run QuickBooks.
If the above remedy doesn’t make things easier for you, run the Quick Fix My Program utility from Tool Hub.
By and large, we conclude our blog regarding the error “QuickBooks has stopped working” with the hope that the simple and concise content in the written post will provide users with a clear and informative piece of advice on familiarizing themselves with the aforementioned error following its causes, which are conditions for it to trigger and charting out a plan to resolve it using the best methods mentioned in the blog. We attempted the blog content to resolve almost all queries in the long run. If you still have a hard time, call helpline number +1-855-856-0042 for more assistance.